Created to make sure you have all the answers to your questions, from real experts. In total, you can communicate with Thule using 2 different media: phone, email. I had a horrible experience with Thule customer service after I purchased a $1250 double child trailer. In the event that a product is defective, the purchaser should contact the Thule dealer from whom the product was purchased. Use our product finder to find Thule original spare parts, instructions, and fit kits. Employee number. We are an international group of people united by our own passion for helping active families and outdoor enthusiasts. Number of Bikes: 3. 4.6 out of 5 stars Feedback Would you like to tell us about a lower price? A Thule lock has the lock number engraved onto the face of the lock, next to the key slot. ASIN B01N53XNOK Customer Reviews: 4.0 out of 5 stars 49 ratings. Phone us, leave us a message or email us from this page. Customer support Buyer's Guide Keys & Locks Instructions Replacement parts Where to buy Warranty Product registration Product recall. Item model number 598004 Is Discontinued By Manufacturer No Color Silver/Black Style 598004 Height 4 inches Length 58 inches Weight 5.99 Kilograms Width 4 inches Material Aluminum Number of Items 1 Included Components Bike carrier and mounting hardware Batteries Included? Thule Guarantee; What is Thule’s warranty policy? Company This is Thule Sustainability Thule Test Center™ Thule Crew Careers. Customer Service Order Tracking. Item model number 10202002 Is Discontinued By Manufacturer No Color Roarange/Dark Shadow Size 1 Child Style 1 Child Height 1 inches Length 1 inches Weight 14.2 Kilograms Width 1 inches Material Polyester, Aluminum Number of Items 1 Included Components Thule Chariot Cross1, Bicycle Trailer Kit, Strolling kit Batteries Included? The response from Thule customer service is self-explanatory: ----- "Thank you for contacting Thule, As part of Thule's return policy, cargo boxes are not eligible for return. The right to data portability covers such personal data which Thule Group processes based on an agreement between you and Thule Group or based on your consent, and which you have provided, i.e. OUR RETURN POLICY View policy ADDITIONAL INFO User Manual (PDF) SHOW LESS. If the dealer is not able to correct the defect, the purchaser should contact Thule in writing. … Thule.com. I bought this stroller last month. Date First Available Jan. 28 2019 Customer Reviews : 4.6 out of 5 stars 26 ratings. Need instructions or a spare part for your Thule product? ASIN B0779JX638 Customer Reviews: 3.6 out of 5 stars 8 ratings. Is the warranty transferable? Guaranteed Lowest Price and Fastest Shipping for Replacement Lid Lifter Hinge for Thule Cargo Boxes. All Info; Reviews (335) Q & A (123) Related Parts; Videos (1) Photos; Why etrailer? Submit; Contact Details. No Brand Thule Free expert support on all Thule products. Product description Color Name:BLACK | Style:25L. Helpful 0 Not helpful 0. Bring your life Thule was established in Sweden in 1942. Thule Item model number 3203904 Product Dimensions 30 x 20.07 x 50.01 cm; 1.38 Kilograms ASIN B07L5BY1DK Additional Information. Assembled Width (mm): 430.00 mm. Incredibly poor customer service which makes buying their products highly unlikely in the future. Thule Rooftop Tent Accessories; Product was successfully added to your shopping cart. Thule Doubletrack 990XT 2-Bike Hitch Platform Bike Carrier is an ultra-premium carrier that is great for regular cyclists Platform tray style fits the widest range of bicycles including step-through or cruisers with fenders; accommodates wheel bases up to 46.5" (118 cm) and tires up to 2.5" (6.4 cm) Thule’s old safety stock routine was based on a defined seasonal dependent coverage rate (setting number of days’ average demand). Thule Customer Reviews. The Thule group might have quality products, but their customer service is unacceptable. Get guidance for specific issues. Telephone *Comment. No Brand Thule Item Weight 200 g Additional Information. Customer Support hours: Monday - Friday. It is an awesome child carrier but has a design flaw and Thule has horrible customer relations. Assisting our neighbors and customers, face to face at the counter. Thule doesn't have an online help desk for customer service, but you can call them on the phone. I spoke with my contact at Thule regarding your Thule Doubletrack Platform-Style 2 Bike Rack # TH990XT. Product . Companies respond better when others are watching. Visit Thule on Facebook (external link) Visit Thule on Instagram (external link) Visit Thule on Youtube (external link) Current market: Switch market. No Brand Thule … First: share to improve GetHuman-tokirwan's odds. Towing; Sports & Rec; Trailer; Vehicle; RV & Camper; Marine; Brands; Deals; Customer Service; Select Vehicle Loading... Go. WARRANTY This product carries a 1 year exchange warranty redeemable in-store. The number will usually be preceded by the letter N. A Yakima lock has the number stamped onto the side of the cylinder, and would usually begin with the letter A. Calls to customer service regarding a return were handled by someone who sounded like a clueless teenager and follow up emails were ignored. Returns Cancel order Change order Track order Complaint I have a different issue. 3.6 out of 5 stars Best Sellers Rank #249,595 in Sports & Outdoors (See Top 100 in Sports & Outdoors) #518 … You can also choose to receive our newsletter with information about new products and other interesting things that happen in the world of Thule. Location. He stated that the serial number should be located on the underside of the rack, on one of the platform bars. Years of Quality Customer Service. Item model number 29200XT Is Discontinued By Manufacturer No Size One Size Number of Items 1 Included Components Utility truck rack Brand Thule maximum weight capacity 500 Pounds Item Weight 12 kg Additional Information. … Gardnerville, Nevada. And ever since then, we've made it our business to bring your closer to the world and your passion for life. Page 1 of 1 Start over Page 1 of 1 . 800-238-2388: Customer Service. Number of Items 1 Sport Cycling Batteries Included? ASIN B00152S9U0 Customer Reviews : 4.1 out of 5 stars 61 ratings. 193,357. Exactly 30 days from receiving it I noticed two holes in the fabric above the reclining lever/handle. The Thule Store SA loves hearing from our valued customers. Read honest and unbiased product reviews from our users. Do I have to adhere to the weight limit per bike on a bike rack, even though I only mount one bike and this doesn't exceed the total allowed weight? Step 1: Fill out claims form Step 2: Clean product and find receipt Step 3: Take product with above documentation to dealer Step 4: Dealer reports claim to Thule Customer Service Step 5: Thule Customer Service processes claim with decision to Thule dealer Showing inventory for … Compare Thule's phone number, and email address. With one site that includes 14 integrations with best-in-class vendors, they now have a clear view of their customers, content, and products across their numerous markets. What our customers are saying: Very easy process, good prices and my products were shipped on time and were delivered on time. Product registration - Please register your Thule Product so we can keep you up to date with important information and news regarding your product. Strength in numbers! GetHuman: And which of these common Thule customer issues best describes the reason you wanted to talk to them? 066 2126 800. Thule.com. I have acquired a Thule product "Second Hand". No Brand Thule maximum weight capacity 100 Pounds Item Weight 23.6 kg Additional Information. Same day shipping, thousands of hitch bike racks reviews. Bring it to life on our site today. Lowest Thule fold-up rack price guaranteed. The Seasonal/Temporary Customer Service Representative (CSR) will be responsible for the following activities: Provide customer support to consumers of Thule products. Thule SnowPack is a sleek, aerodynamic ski rack for all types of skis and snowboards Holds skis and snowboards securely with ultra-soft rubber arms that grip wi Accessories and Parts reviews from real customers. If further inspection is needed, the product will be sent to Thule through your dealer. Easy online ordering or call 800-298-8924. In partnership with Consid consultancy, Thule implemented Sitecore to consolidate all of their disparate sites and technologies under one roof. Shows ~Nicholas Bernardo a list of common Thule problems ~Nicholas Bernardo: "Change order" was why I was trying … Support Help. It is also listed on the box if you still happen to have it. Can I mount a carbon bike on Thule bike racks? 4.1 out of 5 stars Best Sellers Rank #40,868 in Automotive (See Top 100 in Automotive) #19 in Cargo Brackets: Date First Available Jan. 6 2009 More items to explore. name, email, phone number, country, products bought and registered, serial numbers, purchase date and point of purchase. Help with my Thule issue. All Thule Contact Information. Contacting Thule. Comment . Admin; You are here: Documents › Sales Customer Service. Call 800-298-8924 to order Thule accessories and parts part number TH14936 or order online at etrailer.com. Thule Phone Number. Without a lock number, we would have no way of matching up a replacement key. You can find more information on this policy here:... View full review . The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Thule in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Thule, compared by speed and customer recommendations. Can I mount Thule roof mounted bike carriers on non-Thule roof racks? Shopping Cart Continue Leave a Message *Name *Email. ID #2200747 Review #2200747 is a subjective opinion of poster. PRODUCT AVAILABILITY. ~Nicholas Bernardo: I used the 800-238-2388 number I found for on the GetHuman Thule customer phone number page I was on: Thule Customer Service Phone Number. Find helpful customer reviews and review ratings for Thule EnRoute Escort 2 Daypack, 27 L, Black at Amazon.com. First name. In the event that the product needs to be returned, a representative from Thule will provide the purchaser with the appropriate mailing address and any additional instructions. Pages of Expert Information. SO99+ instead starts from an aggregated service level target; the optimizer defines service levels for each SKU to reach the aggregated service level target using an objective function. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. GetHuman-tokirwan's customer service issue with Thule from August 2019. Thule Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews . Last name. Number of Items 1 Included Components 1 Hitch Mount Bike Carrier Batteries Included? Of Thule products implemented Sitecore to consolidate all of their disparate sites technologies! Buying their products highly unlikely in the fabric above the reclining lever/handle CSR ) will be responsible for the activities. You have all the answers to your questions, from real experts defective, the purchaser should contact Thule... To consumers of Thule or order online at etrailer.com like to tell about! 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